Personal and Professional Development

Does your organisation really get the best out of appraisals and performance reviews or are they perceived as “chores”, “paperwork exercises” or not directly linked to day to day performance...

Mental health presents one of the greatest challenges to our society. With an estimated 450 million people worldwide suffering from a mental health problem, around a quarter of British adults...

This course is suitable for candidates wishing to work in the Electrical Trade and covers how to use the BS7671:2018 wiring regulations. There is an on-line exam at the end...

With a UK industry turnover estimated at £4.7 billion in 2011, cleaning is one of the largest business sectors in the UK. It underpins many aspects of life today and...

Many people find it helpful to seek counselling at some point in their lives, and a counsellor can provide support for people in all sorts of situations. If you’re interested...

Do you feel sometimes you want to, and you could, achieve more but you feel you lack the skills, knowledge or confidence to move forward? Do others feel you should be...

This one day course is suitable for managers, team leaders and supervisors and is aimed at how we all use toolbox talks effectively and ensure that they have an impact...

This one day course is suitable for anybody who is required to deliver presentations as part of their role. The session aims to provide participants with the professional skills to...

Britain is a culturally diverse nation that respects and values the differences in people. Companies are legally required to follow a set of practices to tackle discrimination and ensure equality...

Welcome, introductions, objectives and agenda; Emotional Intelligence and The Leader; The Power of Leadership; Exploring Organisational Climate; Leaders Create a Climate for Success; Case study activity: Climate and Styles Case...

Having to address attitude, behavioral or conflict issues in the workplace can be very hard, if not done effectively it can make things worse, cause unnecessary anger, resentment and potentially...

Getting fit and healthy can be a daunting prospect when you first start out on your fitness journey, so it’s important to be fully aware of how to best do...

Offering clear and accurate information, advice or guidance and knowing what can be shared legally and professionally can greatly improve outcomes for a business. There are some fundamental rules for...

The IOSH Working Safely course is a basic introduction for all levels of personnel who are non-health and safety experts. The training will give delegates the information they need to...

In order to have a truly successful business, you need to provide good customer service. It is believed that 96% of unhappy customers don’t ever complain; however, 91 % of...

Are you an existing workplace trainer responsible for teaching and training new starters and/or existing staff in your workplace? Are you new to training others with no previous experience or...

Do you need to improve the effectiveness and value of meetings in your workplace? Do your meetings tend to go off course, be dominated by a few, not come to...

A lean organisation provides the greatest customer value with the fewest resources, a philosophy increasingly important in today’s competitive business market. A sound understanding of the concept and benefits of...

Workplace violence and Harassment can have huge consequences for employers, employees and the work environment. The Trades Union Congress (TUC) estimates that 29% of people have been bullied at work,...

Improving business performance is vital for any business. Making improvements that are more efficient – such as saving on time or costs – can have huge benefits to an organisation,...

Have you recently been promoted to your first team leadership role? Are you already a team leader but have found it hard to adapt to developing from being “one of the...

How well are you coping with the demands placed upon you in the workplace? Do you struggle to manage available time effectively? How well do you prioritise and manage “important” versus “urgent”...

The Adult MHFA two-day course qualifies you as a Mental Health First Aider. Mental Health First Aiders have: An in depth understanding of mental health and the factors that can...

Improving business performance is vital for any business. Making improvements that are more efficient – such as saving on time or costs – can have huge benefits to an organisation,...

Strong team leadership is essential for providing guidance, direction and instruction within a group and inevitably leads to more effective teamwork and more motivated employees. Being able to manage a...

The warehousing and storage of goods is an essential part of logistics operations within a business. Roles within this industry require great skill and organisation to coordinate the demand and...

Sustainability is quickly becoming a high priority for many businesses. Making moves towards becoming a ‘greener’ organisation can also provide cost saving initiatives, such as reducing waste or saving energy....

Around 450 million people currently experience mental health problems, with recent reports suggesting that over 12 million working days were lost due to work-related stress, depression or anxiety in just...