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Level 2 Diploma in Aviation Environment

The City & Guilds Level 2 Diploma/Certificate in Aviation Environment is a great qualification for learners wanting to develop an understanding of the airport environment and is ideal for those wanting to work within the exciting and challenging airport environment. It is also the ideal course to take before the Cabin Crew course.

Recognised and valued by industry employers, this course is ideal for those wanting to work within the exciting and challenging airport environment. This is an up-to-date qualification based on current industry standards and international procedures. It can also lead to further studies at level 2 (Cabin Crew) and level 3 (Travel & Tourism).

Learners will also have the opportunity to gain/re-sit English and Maths qualifications by studying GCSE or Functional Skills.  This is an important step to increase your employment prospects. The course has a uniform requirement: Black trousers/skirt, white shirt/blouse, black jumper/jacket, hair up and of-the collar, smart black shoes – no trainers. A course tie/scarf will be provided at a small charge.

Key Information

  • Course Level

    Level 2

  • Duration

    1 year full-time

Apply or Enquire

Below is an example of the units you will study depending on if you are enrolled onto the Certificate or Diploma. Note: Several Diploma only Units are included in the Certificate as ‘additional’ Units/Studies.

  • 201 Health and Safety within Aviation Certificate & Diploma Unit
  • 202 Aviation Security    Certificate & Diploma Unit
  • 203 Aviation Communications    Certificate & Diploma Unit
  • 204 Airport Check in Services    Certificate & Diploma Unit
  • 205 Aircraft Boarding/Arrival Services    Diploma Unit (Cert optional)
  • 206 Airport Baggage Processing    Diploma Unit (Cert optional)
  • 207 Loading and Unloading Aircraft    Diploma Unit (Cert optional)
  • 208 Airport Baggage Facilities    Diploma Unit (Cert optional)
  • 209 Airport Special Status Passengers    Diploma Unit (Cert optional)
  • 210 Aircraft Load Instruction Reports    Diploma Unit (Cert optional)
  • 211 Aircraft Marshalling    Diploma Unit (Cert optional)
  • 212 Support Flight Operations    Diploma Unit (Cert optional)
  • 213 Aircraft Dispatch Process    Diploma Unit (Cert optional)

4 GCSEs grades 3 and above including English and Maths.

Air Cabin Crew (New Entrant) CG Level 2 Diploma

Travel and Tourism NCFE Level 3 Certificate

Financial Support

Depending on your situation, you may be able to access a range of financial support available.

Course Fees


We do not currently have fee information available for this course. Please contact us for further information.

Additional Costs

Course Tie/Scarf to purchase at small cost



Apply or enquire about this course

Please use the following links to make an application or enquiry about this course.


We are experiencing some technical issues with the apply system.  If you are having difficulties with this as an alternative you can download an Application Form (PDF) – this can be edited directly on your device, then saved and emailed to our central admissions Team centraladmissions@don.ac.uk


Apply online Make an enquiry Call 0800 358 7575

Information for EU Students

From January 2021, how you apply for a course will change. For more information, read the UK Government's guide for the UK points-based immigration system for EU students (pdf).

Visit our International pages for more information and contact details