L2 Healthcare Support Worker Apprenticeship Standard
Clinical routine, done reliably
An apprenticeship is a real, paid job. The apprentice works for an employer and trains with us at the same time, and comes out with a nationally recognised qualification and the experience to go with it.
The short answer
What an apprentice needs
There are no entry requirements to the apprenticeship but employers may run their own selection process. Apprentices without Level 1 English and Maths will need to achieve this level and take the test for Level 2 English and Maths prior to completion of their Apprenticeship.
The employer sets the real bar, so treat this as a guide. If somebody is close but not quite there, it is still worth the conversation.
What they’ll learn
Part of a team providing care across a range of healthcare settings.
-
They will carry out well-defined clinical duties
Monitoring an individual's condition through observations such as blood pressure, temperature and weight, and checking overall progress, comfort and wellbeing.
Covers clinical observations, blood pressure, temperature, weight, monitoring condition
-
They will support people with daily living where needed
Depending on the setting, helping individuals to eat, drink, wash, dress or go to the toilet.
Covers personal care, eating and drinking, washing and dressing
-
They will prepare and support people around procedures
Preparing individuals for healthcare activities carried out by other members of the team, and looking after them before, during and after, in line with the care plan.
Covers preparing individuals for procedures, care plans, before and aftercare
-
They will escalate at the right moment
Addressing straightforward problems themselves, and reporting concerns and changes to the appropriate person in a timely manner. Knowing which is which is the skill.
Covers addressing straightforward problems, reporting concerns and changes, record keeping
Nobody springs anything on anyone
Every apprenticeship ends with an independent assessment of the knowledge, skills and behaviours learned on the programme, carried out by an organisation with no connection to us or to the employer. Everything before it exists to get the apprentice ready for it.
Coursework and portfolio
Work launched in class and completed in the job, building the evidence the assessor will look at.
A review with you
The employer, the apprentice and the tutor. Half an hour. Progress, targets, and anything getting in the way.
A full mock
Marked by a tutor who is not theirs, so the feedback is honest and the real thing holds no surprises.
What it takes, on both sides
If you're the employer
- A real role that covers the standard. Your Employer Relationship Officer will check it before anyone enrols.
- Time released for teaching, on a timetable you'll have from day one.
- Half an hour every 8 to 10 weeks for a three-way review.
- Your say-so when the apprentice is ready for their final assessment.
If you want to be the apprentice
- A job. An apprenticeship is employment, so you need an employer before you can start.
- Already working in this kind of role? Your manager can put you forward directly.
- An initial skills scan with us, so we know where you're starting from.
- No employer yet? That's the usual starting point, and finding one is the part we help with.
This is a step, not a destination
Most of our apprentices carry on, usually with the same employer and usually into a wider role. Which route is right depends on the job being done, so it is worth a conversation rather than a guess.
Not sure what comes after this one? Tell us the role and we'll tell you honestly which of our apprenticeships, higher apprenticeships or university-level courses fits next.
Where this course can take you
- Before you start
- This course Level 2
- Further study
Check you have what you need in the entry requirements.
Not sure? Talk to us and we will help you find the right starting point.
- Level 3 L3 Senior Healthcare Support Worker Apprenticeship Standard At this college
- Level 3 L3 Lead Adult Care Worker Apprenticeship Standard At this college
- Level 3 Level 3 Senior Healthcare Support Worker Apprenticeship Standard At North Lindsey College
See all 8 courses
At this college
Careers it can lead to
- Nursing Auxiliaries and Assistants £23,800 a year
- Care Workers and Home Carers £13.39 an hour
- Senior Care Workers £26,800 a year
- With further study or experience Health Associate Professionals £24,200 a year
See all 9 careers
With further study or experience
- Registered Community Nurses £30,800 a year
- Other Registered Nursing Professionals £36,500 a year
- Registered Specialist Nurses £47,300 a year
- Registered Nurse Practitioners £41,500 a year
- Registered Mental Health Nurses £36,100 a year
Typical pay is the UK median for each job (Lightcast, October 2026).
How to start this apprenticeship
It takes two, an employer and an apprentice. Pick your side.
Put someone on this programme
Recruiting, or formalising the training of someone already in post? Start with a conversation. We'll check the role, sort the funding, and get them enrolled.
Speak to us today 0800 358 7979
Or advertise a vacancy through us and we'll handle the recruitment.
You'll need an employer first
An apprenticeship is a job, so an employer has to take you on before you can start. Already employed in this kind of role? Your manager can put you forward directly.
No vacancy that suits? Register your interest and we'll tell you when one comes up.