Information Technology Professionals
Job holders in this unit group perform a variety of tasks.
Level 2 Diploma · City & Guilds · Full-Time · 1 year
Into tech and love solving problems? This is the year you build the practical skills that IT roles are built on: fixing computers, configuring networks, working with security, and understanding what's happening behind the screen. You'll get hands-on with hardware, networks, cloud and operating systems, and finish ready to move on to Level 3, an apprenticeship, or an entry-level IT role.
A recognised technical qualification. Your route into Level 3, apprenticeships or an entry-level IT role.
Other courses you might be interested in:
Level 1 Level 1 Extended Certificate Vocational Studies GATEWAY (Digital)
Level 2 Level 2 Diploma in Digital and Creative Industries
Level 3 Level 3 Diploma ICT Systems and Principles for IT Professionals CG
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This is a hands-on Level 2 in the practical side of IT. You’ll cover computer hardware, networking concepts, virtualisation and cloud computing, security, mobile and Linux and OSX operating systems, and Windows configuration. Customer support runs alongside as a mandatory unit, because troubleshooting is only useful if you can also explain it. Tutors teach through real problems and real kit, not theory in isolation.
You’ll be honest with yourself about which lane fits: System Support, Cyber Security, IT Technician, or Hardware Repair. Assessment is practical demonstration, online multiple-choice tests and assignments, not just written exams. By the end of the year you’ll have a real technical qualification and a real sense of where you want to go next.
Written assignments, research projects, and case studies that let you explore topics in depth.
Hands-on tasks and practical demonstrations in realistic working environments.
Formal examinations to test your knowledge and understanding under timed conditions.
Job holders in this unit group perform a variety of tasks.
IT engineers install, maintain and repair the physical components of computer systems and equipment.
Database administrators and web content technicians administer, maintain and provide user support for databases and websites and assist in the design and development of databases; and monitors social media sites […]
You'll be based in our on-campus computing labs, where the equipment and software are set up for hands-on work: hardware, networking, security and beyond.
Modern computing labs
on-campus, set up for practical work with hardware, networking and configuration.
Real projects and work experience with local employers
built into how the course is delivered.
Guest speakers and industry masterclasses
connect what you learn to how the sector actually works.


Student Voice
At Doncaster College, I learned a lot about IT, including hardware, software, networks, and some coding. I also explored website development. It was great learning new things, and the staff were really helpful. I’m hoping to get a job in IT in the future.
These are nationally recognised qualifications with real academic weight. Your child will develop practical skills and knowledge that employers and universities genuinely value.
See the full unit listThese qualifications lead to real jobs. Our courses are built around the skills that employers are actually hiring for — locally and nationally.
See career optionsStudents are often surprised by how friendly and welcoming college is. It's a supportive community where they'll build genuine friendships and feel part of something.
About student lifeLevel
Level 2
Duration
1 year
Study Mode
Full-Time
Awarding Body
City & Guilds
Entry
3 GCSEs Grade 3-9 including Maths and English, or Level 2 English
Assessment
Coursework + Practical Assessment + Exams
Age
16+
Progression Routes
Route A: L2 → L3 Diploma ICT Systems and Principles → apprenticeship, HE, or industry
Applications for September 2026 are open. Apply online in 10 minutes.
Questions? Call free 0800 358 7575 or email dcinfocentre@don.ac.uk