Information Technology Professionals
Job holders in this unit group perform a variety of tasks.
Level 3 Diploma · City & Guilds · Full-Time · 1 year
The specialist Level 3 for anyone serious about a career in tech. You'll build on Level 2 with web development, database, software testing, system architecture and network engineering, alongside the customer support work that ties it all together. By the end of the year you'll be ready for Level 4 study, a Higher Level Apprenticeship, or a specialist IT role.
Six specialist lanes covered, from Web Developer to Network Engineer to Databases.
Other courses you might be interested in:
Level 2 Level 2 Diploma ICT Systems and Principles for IT Professionals CG
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Level 3 is where you start to specialise. You’ll cover routing and switching configuration, networking fundamentals, system architecture, software testing, databases, security, and web development. Customer support runs alongside as a mandatory unit, because the skill that connects everything is being able to explain and fix real problems for real users.
By the end of the year you’ll have skills tailored to a specific job lane: Web Developer, IT Technician, Helpdesk Support, Network Engineer, Software Testing, Databases, or Customer Support. Assessment is coursework and practical observation, not one big final exam. And you’ll be positioned for either a Level 4 Diploma, a Higher Level Apprenticeship, or a specialist role in the sector.
Written assignments, research projects, and case studies that let you explore topics in depth.
Hands-on tasks and practical demonstrations in realistic working environments.
Job holders in this unit group perform a variety of tasks.
Cyber security professionals design, implement, test and maintain cyber security systems and track, investigate and analyse data linked to cybercrime.
IT engineers install, maintain and repair the physical components of computer systems and equipment.
Database administrators and web content technicians administer, maintain and provide user support for databases and websites and assist in the design and development of databases; and monitors social media sites […]
You'll be based in our on-campus computing labs, working with the equipment and software the Level 3 curriculum needs.
Modern computing labs
on-campus, set up for hands-on work with networking, web development, databases and configuration.
Real projects and work experience with local employers
built into how the course is delivered.
Guest speakers and industry masterclasses
connect what you learn to how the sector actually works.


Student Voice
At Doncaster College, I learned a lot about IT, including hardware, software, networks, and some coding. I also explored website development. It was great learning new things, and the staff were really helpful. I’m hoping to get a job in IT in the future.
These are nationally recognised qualifications with real academic weight. Your child will develop practical skills and knowledge that employers and universities genuinely value.
See the full unit listThese qualifications lead to real jobs. Our courses are built around the skills that employers are actually hiring for — locally and nationally.
See career optionsBursaries are available, and free meals are provided for those who qualify. If cost is a concern, there's help — and it's straightforward to apply.
Financial support infoLevel
Level 3
Duration
1 year
Study Mode
Full-Time
Awarding Body
City & Guilds
Entry
4 GCSEs Grade 4-9 including English & Maths + Level 2 ICT or equivalent
Assessment
Coursework + Practical Assessment
Age
16+
Progression Routes
Route A: L3 → Level 4 Diploma OR HNC/HND (UCNL) OR Higher Level Apprenticeship OR industry
Applications for September 2026 are open. Apply online in 10 minutes.
Questions? Call free 0800 358 7575 or email dcinfocentre@don.ac.uk