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Business, HR & Accounting

Level 2 Certificate in Information, Advice or Guidance – Online

For many businesses, being able to offer clear and accurate information, advice or guidance (IAG) – and knowing what can be shared legally and professionally – is really important. If you give information, advice or guidance as part of your role, this level 2 course can help you brush up on your skills and make sure you’re aware of the fundamental rules for successful information sharing.

This course covers communication techniques, interpersonal skills and group interactions, as well as how to store and retrieve information in a way that complies with the law.

Our distance learning courses are completed online, so there is no need for any personal attendance in college, however you can always attend college if you feel you need this.

You will complete assessments by answering questions and submitting them to your tutor via the online learning platform.

You will be given full written feedback on your assessments within 5 working days.

Your tutor is available by Email, or Mobile Phone during office hours if you need support with your studies.

To study the courses, you need to have a suitable device such as a laptop, a desktop computer or a tablet such as an iPad. You also need access to the internet.

Please note: It is not possible to complete the courses on a mobile phone as they are not compatible with our learning platform.

On successful completion of the course, you will receive a certificate from NCFE awarding body, confirming your achievement.

What You’ll Learn

Course Structure

To attain this qualification, you need to achieve all 5 units.

  1. Information, Advice or Guidance in Practice (R/506/6653)
  2. Developing Interaction Skills for Information, Advice or Guidance (Y/506/6654)
  3. Signposting and Referral in Information, Advice or Guidance (D/506/6655)
  4. Information, Advice or Guidance – Context (H/506/6656)
  5. Managing Information (T/506/6659)
How You're Assessed

Assessment Methods

Portfolio of Evidence

This qualification is internally assessed and internally quality assured by Centre staff and externally quality assured by NCFE External Quality Assurance Consultants (EQACs).

Career Destinations

Where This Course Takes You

Business, Research and Administrative Professionals

Up to £88,639
/year

Job holders in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and […]

Office Supervisors

Up to £51,995
/year

Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to […]

Management Consultants and Business Analysts

Up to £79,564
/year

Management consultants and business analysts advise industrial, commercial and other establishments on a variety of management and business-related matters to assist in the formulation of financial and business policies in […]

Advertising and Marketing Associate Professionals

Up to £57,935
/year

Advertising and marketing associate professionals assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so […]

Your progression pathway

Before this GCSEs or Level 1
This course Level 2 Level 2 Certificate in Information, Advice or Guidance – Online
Zdeno

Zdeno

Level 2 Business Support

Student Voice

This course has helped me improve my communication and computer skills, make new friends, and feel more confident about finding a job with my qualification. The lecturers are really kind and help with everything.

Progression

Progression

Learners who achieve this qualification could progress to:

  • Level 2 Certificate in Counselling Skills
  • Level 2 and 3 Certificates in Principles of Customer Service
  • Level 2 Diploma in Customer Service
  • Level 3 Award in Counselling Skills and Theory
  • Level 3 Diploma in Counselling Skills
  • Level 3 NVQ Certificate in Advice and Guidance
  • Level 3 Certificate in Information, Advice or Guidance.

Course Career Prospects

This Level 2 Course in Information, Advice or Guidance will help with personal development and would lead to careers in Business and Management. Careers such as:

  • School Business Manager (£25,000 to £55,000)
  • Business Analyst (£30,000 to £70,000)
  • Horticultural Manager (£18,000 to £40,000)
Costs

Course Fees

UK

Fully Funded.

For Careers Advisers

Quick Reference Guide

Level

Level 2

Duration

15 Weeks

Study Mode

Distance, Short

Ready to Start Your Journey?

Applications are open. Apply online in minutes.

Questions? Call 0800 358 7575