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Business, HR & Accounting

Level 2 Business Support CG Diploma

Practical, work-focused training that gets you ready for a real business support role, or for stepping up to Level 3. You'll learn how businesses actually run day to day: the processes, the communication, the digital marketing, the software. Real work placements with local employers are built in. No previous experience needed to start.

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How you’ll learn

How Businesses Actually Run.

This course covers the real skills a business support role needs: key business processes, financial transactions, keeping an office running, digital marketing and promotional materials, communicating with colleagues and customers, and the business software that makes it all work. It is organised into four strands, each about how you help a business succeed: business improvement, communication, efficiency, and profile.

Local employers get involved directly. You’ll get structured work placements in real businesses, classes from industry experts, and projects and assessments shaped by people working in the field. Some employers even act as expert witnesses in assessing your work. By the end of the year you’ll be ready for a real business support role, an apprenticeship, or Level 3.

Four Strands of Business Support

  • Business improvement: how to measure success and support the activities that make it happen
  • Business communication: customer service and producing documentation
  • Business efficiency: working to established processes, keeping information secure and available
  • Business profiles: helping the business present itself the way it wants to be seen
Entry and progression

What you need and where it leads

  1. Entry requirements
  2. This course Level 2
  3. Further study

Entry requirements

  • No formal entry requirements (a good understanding of spoken and written English is beneficial)
  • A genuine interest in business and work
  • Successful interview with our team
  • Suitable for anyone aged 16 or over

If you haven't yet achieved Grade 4 in Maths or English, you'll keep working towards them alongside your course. Our team gives strong, individual support and adapts to what each student needs.

Not sure you meet these? Talk to us and we will help you find the right starting point.

Further study

See all 22 courses

At this college

At University Campus Doncaster

At North Lindsey College

Careers it can lead to

  • Other Administrative Occupations £22,500 a year
  • With further study or experience Business, Research and Administrative Professionals £49,700 a year
  • With further study or experience Events Managers and Organisers £25,000 a year

Typical pay is the UK median for each job (Lightcast, October 2026).

Our facilities

Learn in Real Business Settings

You'll study in business classrooms designed to feel like professional workplaces, with strong support from tutors who've worked in business themselves.

  • Business Classrooms

    Set up to simulate professional working environments.

  • Tutors With Real Business Backgrounds

    Employees, managers, directors and business owners. Real, lived experience of the working world.

  • Work Placements With Local Employers

    Structured placements in real businesses, built into the course.

Business 2026 (1)
Real Business Settings · Work Placements
Zdeno

Zdeno

Level 2 Business Support

Student Voice

“

This course has helped me improve my communication and computer skills, make new friends, and feel more confident about finding a job with my qualification. The lecturers are really kind and help with everything.

Read more student stories
For parents and carers

Supporting your child’s journey

GCSE Support Built In

If your child needs to resit GCSE English or Maths, it's built into the timetable, not bolted on as an extra. They'll get structured support alongside their main course.

About student support

Qualifications That Count

These are nationally recognised qualifications with real academic weight. Your child will develop practical skills and knowledge that employers and universities genuinely value.

See the full unit list

Financial Support Available

Bursaries are available, and free meals are provided for those who qualify. If cost is a concern, there's help, and it's straightforward to apply.

Financial support info

Your next step

Apply now, come and see us first, or ask us anything.

Ready to Get Work-Ready?

Applications for September 2027 are open. Apply online in 10 minutes.

Apply online

Want to visit first?

FE Open Event – 12th January 202712th January 4:30pm to 7:00pm

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What happens after you apply

1

You apply

Apply online and you’ll get a confirmation email.

2

You meet your tutor

We’ll invite you to an interview to talk through the course and your plans, and make sure it’s right for you.

3

You get an offer

We’ll email you a conditional or unconditional offer.

4

You get ready to start

Come to a taster session in the summer, then enrol in August, bringing your results.

Read our full guide to applying