Team Leaders and Managers play an integral role in supporting organisational objectives through a wide range of functions, including: monitoring work, giving feedback, briefing teams, supporting team leaders, resolving problems, procuring supplies, project management and delivering and improving customer services.
Subjects studied range from Manage Personal Performance and Development to Manage Conflict within a Team and Develop a Presentation in the Team Leading framework. In the Management framework subjects include Principles of Business to Chair and Lead Meetings and Review the Quality of Customer Service.
College attendance is usually only required for the delivery of Functional Skills with most of the training delivered in the workplace.
Qualifications included in the Team Leading Apprenticeship framework are
Diploma in Team Leading at Level 2
Functional Skills in Maths, English and ICT at Level 1
Employment Rights and Responsibilities
Personal Learning and Thinking Skills
Qualifications in the Management Apprenticeship framework are
Diploma in Management Level 3
Functional Skills in Maths, English and ICT at Level 2
Employment Rights and Responsibilities
Personal Learning and Thinking Skills
Job holders in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and […]
Office supervisors oversee operations and directly supervise and coordinate the activities of those carrying out general administrative and clerical work and performing specialist administrative and clerical duties in relation to […]
Management consultants and business analysts advise industrial, commercial and other establishments on a variety of management and business-related matters to assist in the formulation of financial and business policies in […]
Advertising and marketing associate professionals assist in the development and implementation of projects which aim to elicit the preferences and requirements of consumers, businesses and other specified target groups so […]
Student Voice
This course has helped me improve my communication and computer skills, make new friends, and feel more confident about finding a job with my qualification. The lecturers are really kind and help with everything.
Any fees for a 19+ learner, where the company is a non-Apprenticeship Levy payer will be paid by the company.
Level
Level 3
Duration
12 months per level
Study Mode
Wb
Applications are open. Apply online in minutes.
Questions? Call 0800 358 7979 or email apprenticeshipsupport@dncolleges.ac.uk
