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Travel and Tourism

Level 2 Diploma in Aviation Environment NCFE

Learn how airports and airlines really work, from check-in and security to marshalling aircraft on the runway. Whether you want to work in airport operations, aviation security, or progress to cabin crew training, this is where your aviation career starts.

Got a question? Ask us

How you’ll learn

The Full Picture of How Aviation Works

This isn’t just theory in a classroom. You’ll train in a real airline cabin, use actual airport scanners, and learn aircraft marshalling — the same skills used at airports around the world. Our tutors have real airline experience, so when they teach you something, you know it’s how it’s actually done.

You’ll understand the full journey — from a passenger checking in, through security, to the aircraft being loaded, marshalled, and turned around for its next flight. Whether you want to work on the ground or progress to cabin crew, this knowledge gives you a head start over candidates who only know one part of the operation.

Core Units

  • Health & Safety in Aviation
  • Aviation Security
  • Aviation Communications
  • Customer Service in Aviation
  • Problem Solving in Aviation
  • Sales Skills
  • Dangerous Goods Awareness

Practical Units

  • Check-in Process & Documentation
  • Passenger Baggage Processing
  • Passengers with Special Needs
  • Ground Service Operations
  • Loading and Unloading
  • Aircraft Marshalling
  • Aircraft Turn Around
Entry and progression

What you need and where it leads

  1. Entry requirements
  2. This course Level 2
  3. Further study
  • GCSE Maths at grade 3 or above
  • GCSE English at grade 3 or above
  • Successful interview with our team
  • Initial assessment in Maths and English

Need GCSE support? If you haven't yet achieved grade 4 in Maths or English, you'll study for these alongside your course. We offer GCSE resit support, and it's built into your timetable.

Not sure you meet these? Talk to us and we will help you find the right starting point.

Careers it can lead to

  • Air Travel Assistants £26,600 a year
  • Air Transport Operatives £26,800 a year
  • Travel Agents £13.14 an hour
  • Aircraft Maintenance and Related Trades £42,100 a year
See all 14 careers
  • Rail Travel Assistants £42,300 a year
  • Communication Operators £34,200 a year
  • Leisure and Travel Service Occupations £23,700 a year
  • Groundworkers £33,800 a year

With further study or experience

  • Other Vocational and Industrial Trainers £31,100 a year
  • Aircraft Pilots and Air Traffic Controllers £97,200 a year
  • Environment Professionals £38,200 a year
  • Travel Agency Managers and Proprietors £33,000 a year
  • Managers in Transport and Distribution £47,200 a year
  • Aerospace Engineers £51,100 a year

Typical pay is the UK median for each job (Lightcast, October 2026).

Our facilities

Train With Real Equipment

Our aviation suite has the same equipment you'll find at airports. When students say "it's like a real cabin," they mean it.

  • Aircraft Cabin Simulator

    Full-size cabin with authentic seating, galleys, and emergency equipment

  • Security Screening Equipment

    Real airport scanners so you can learn proper security procedures

  • Check-in Training Area

    ractice passenger processing, documentation, and customer service

2022 FE Prospectus Travel-2307
Real Airline Equipment

Our aviation training cabin at The Hub

Nevaeh

Nevaeh

Level 2 Air Cabin Crew

Student Voice

“

College has helped me become more independent and confident. I’ve enjoyed learning new things, especially doing flight attendant role plays, as I want to work in cabin crew. It’s been a great experience, and I’m glad I had the chance to study here.

For parents and carers

Supporting your child’s journey

Real Career Prospects

These qualifications lead to real jobs. Our courses are built around the skills that employers are actually hiring for, locally and nationally.

See career options

Tutors With Real Experience

Our tutors bring real industry experience into the classroom. They teach what's actually used in the world of work, and students consistently say this is what makes the course work.

GCSE Support Built In

If your child needs to resit GCSE English or Maths, it's built into the timetable, not bolted on as an extra. They'll get structured support alongside their main course.

About student support

Financial Support Available

Bursaries are available, and free meals are provided for those who qualify. If cost is a concern, there's help, and it's straightforward to apply.

Financial support info

Your next step

Apply now, come and see us first, or ask us anything.

Ready to Start Your Aviation Career?

Applications for September 2027 are open. Apply online in 10 minutes.

Want to visit first?

FE Open Event – 12th January 202712th January 4:30pm to 7:00pm

What happens after you apply

1

You apply

Apply online and you’ll get a confirmation email.

2

You meet your tutor

We’ll invite you to an interview to talk through the course and your plans, and make sure it’s right for you.

3

You get an offer

We’ll email you a conditional or unconditional offer.

4

You get ready to start

Come to a taster session in the summer, then enrol in August, bringing your results.

Read our full guide to applying