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Travel and Tourism

Introduction to Cabin Crew NCFE Level 2 Certificate (Adults)

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Overview

Take your career to new heights – retrain, upskill, and step into aviation

Read the full overview

Looking for a fresh start or a new career direction? With the continued growth of the travel and aviation industry and the exciting reopening and development of Doncaster Sheffield Airport, there has never been a better time to gain the skills needed to enter this dynamic sector.

This course is designed specifically for adult learners (19+) who want to build a career as cabin crew or within the wider travel and tourism industry. You’ll gain practical, real-world knowledge by working alongside premium cabin crew standards from world-renowned airlines, exploring everything from aircraft emergency procedures and managing disruptive passengers to delivering professional announcements and high-quality onboard service.

Alongside industry-specific training, you’ll develop essential employability skills in customer service, communication, and sales—equipping you to succeed in a fast-growing regional job market.

You will benefit from:

  • Insights and guest talks from industry professionals
  • Realistic role play, including pool-based safety drills
  • Fire evacuation and first aid training

Whether you’re looking to change careers, return to work, or progress within travel and tourism, this course provides a clear pathway into an expanding industry—right on your doorstep.

Be part of the region’s aviation future and prepare for opportunities as Doncaster Airport takes off once again.

How you’ll learn

You’ll gain practical, real-world knowledge by working alongside premium cabin crew standards from world-renowned airlines, exploring everything from:

  • Aircraft emergency procedures
  • Managing disruptive passengers
  • Delivering professional announcements
  • High-quality onboard service.

You will benefit from:

  • Insights and guest talks from industry professionals
  • Visits to airports and airline environments, including opportunities linked to Doncaster’s developing aviation hub
  • Realistic role play, including pool-based safety drills
  • Fire evacuation and first aid training
Entry and progression

What you need and where it leads

  1. Entry requirements
  2. This course Level 2
  3. Further study

Level 2 Maths & English GCSE grade C/4 or above, customer service experience desirable but not essential.

You must be 19+ to apply for this course.

Not sure you meet these? Talk to us and we will help you find the right starting point.

Careers it can lead to

  • Air Travel Assistants £26,600 a year
  • Travel Agents £13.14 an hour
  • Rail Travel Assistants £42,300 a year
  • Air Transport Operatives £26,800 a year
See all 6 careers
  • Leisure and Travel Service Occupations £23,700 a year

With further study or experience

  • Aircraft Pilots and Air Traffic Controllers £97,200 a year

Typical pay is the UK median for each job (Lightcast, October 2026).

Fees and funding

£538

course fee

Fees for this course would depend on your personal circumstances, you may be eligible for funding for the course

Financial support

We also have a range of other financial support available.

Questions about fees?

Your next step

Apply now, come and see us first, or ask us anything.

Ready to apply?

Applications are open. Apply online in minutes.

Want to visit first?

FE Open Event – 12th January 202712th January 4:30pm to 7:00pm

What happens after you apply

1

You apply

Apply online and you’ll get a confirmation email.

2

You meet your tutor

We’ll invite you to an interview to talk through the course and your plans, and make sure it’s right for you.

3

You get an offer

We’ll email you an offer, then invite you to enrol.

Read our full guide to applying