Jump directly to main content Jump directly to menu

IT Support

We're here to support you with your access to computers, systems and services while studying with us.

There are over 2000 computers (PCs, laptops, iPads and tablets) across the college available to students for either individual study or classwork. This comprises of PCs, laptops and tablets in the Learning Resource Centre, dedicated computer suites, Two Apple computer suites and laptop/iPad trolleys.

Email and Online Storage

College Email

All students access their email via outlook.office.com.

Online File Storage

All students have personal storage space at onedrive.com.

This is accessible from all computers by clicking on the “my computer” icon on the desktop and selecting drive “O”.

This storage space is located on Onedrive in Office365. There is also a shared area where your tutor may put resources in your respective curriculum program area (progarea) for you to work from on college sites. This can also be accessed from off-site by logging into portal.office.com with your college email address (for example: 20035887@student.northlindsey.ac.uk) and current password. This will also give you access to Office applications for free whilst you are studying at the college.

Free Wifi

There is full WiFi coverage across the campus.

To access; connect to DC WiFi using your 8-digit student number (for example 20035887) and current Password. Social Media access is allowed on the college network but your access will be revoked if you are found abusing the access. Please use these facilities in accordance with the Acceptable Use Statement. Windows 10 and the Microsoft Office suite is installed on all computers across the campus and students can access Office365 for home use.


Student passwords are set to expire every 360 days.

You will be prompted when logging in to input a new password when this period is reached. Your initial password is available from your programme tutor.

You can reset your password using this online tool.

Canvas and Teams

We use Canvas and Teams for our online learning platforms.

These are where your tutor will provide resources and activities for your course. Your tutor will guide you to which platform you use on your course.

When off-site, files can be accessed via OneDrive, using your usual student login details.

Request IT Support

If you are having problems logging in or with connecting to our systems or IT services, you can access IT support using our online helpdesk.

Log a request for IT support online

If your login details are not working, you will need to contact us in other ways. Have your student ID number ready with you, and email: helpdesk@dncolleges.ac.uk or call into the Learning Resource Centre on campus.