Computer System and Equipment Installers and Servicers
Up to £49,450IT engineers install, maintain and repair the physical components of computer systems and equipment.
Deliver efficient operation and control of the IT.
Organisations increasingly rely on computer and communications systems in all areas of their operations and decision-making processes. It is therefore crucial to ensure the optimal performance and maintenance of systems. An Information Communication Technician (ICT) is critical to achieving this.
The broad purpose of the ICT occupation is to deliver efficient operation and control of the IT and/or Telecommunications infrastructure (comprising physical or virtual hardware, software, network services and data storage) either on-premises or to end-users provisioned as cloud services that is required to deliver and support the information systems needs of an organisation.
The knowledge, skills and behaviours for this role will be developed over the duration of the apprenticeship.
Maths and English will be embedded within the apprenticeship.
Typical Job Roles:
Support Technician, Network Technician, Digital Communications Technician, 1st and 2nd Line Support Telecoms Technician, Cloud Technician, Communications Technician, Cyber/Security Support, Data Centre Support Technician, First Line Support, Help Desk Support, IT Field Technician, It Support Analyst, IT Support Officer, Maintenance Support Technician, Network Field Operative, Office IT Technician, Telecommunications Technician.
Learners will attend either Doncaster or North Lindsey college on a day release basis. A minimum of 6 hours per week will be spent on working towards the apprenticeship standard. Apprentices will be supported by 1:1 meetings in the workplace by their dedicated Programme Tutor. Additional learning resources and information will be made available online to ensure a fully blended learning experience.
Assessment Method
All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.
IT engineers install, maintain and repair the physical components of computer systems and equipment.
Job holders in this unit group perform a variety of tasks.
Cyber security professionals design, implement, test and maintain cyber security systems and track, investigate and analyse data linked to cybercrime.
Database administrators and web content technicians administer, maintain and provide user support for databases and websites and assist in the design and development of databases; and monitors social media sites […]

Student Voice
At Doncaster College, I learned a lot about IT, including hardware, software, networks, and some coding. I also explored website development. It was great learning new things, and the staff were really helpful. I’m hoping to get a job in IT in the future.
Any fees for a 19+ learner, where the company is a non-Apprenticeship Levy payer will be paid by the company.
Level
Level 3
Duration
This apprenticeship has a typical duration of 18 months.
Study Mode
Wb
Applications are open. Apply online in minutes.
Questions? Call 0800 358 7979 or email apprenticeshipsupport@dncolleges.ac.uk