When the systems stop, everything stops
An apprenticeship is a real, paid job. The apprentice works for an employer and trains with us at the same time, and comes out with a nationally recognised qualification and the experience to go with it.
The short answer
Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. Employers may set their own criteria
The employer sets the real bar, so treat this as a guide. If somebody is close but not quite there, it is still worth the conversation.
Organisations rely on their computer and communications systems in every part of what they do. This is the role that keeps them running.
Efficient operation and control of the IT and telecommunications infrastructure: hardware, software, network services and data storage.
Covers physical and virtual hardware, software, network services, data storage
The systems sit in both places now, and an apprentice who only understands one of them is only half useful.
Covers on-premises infrastructure, cloud services, end-user provisioning
First and second line support, help desk and field work. The technical knowledge matters, and so does being the person somebody can face when their day has stopped.
Covers first and second line support, help desk, field support, user support
Optimal performance and maintenance, so problems are prevented as well as repaired.
Covers system performance, maintenance, monitoring
All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.
Work launched in class and completed in the job, building the evidence the assessor will look at.
The employer, the apprentice and the tutor. Half an hour. Progress, targets, and anything getting in the way.
Marked by a tutor who is not theirs, so the feedback is honest and the real thing holds no surprises.
Most of our apprentices carry on, usually with the same employer and usually into a wider role. Which route is right depends on the job being done, so it is worth a conversation rather than a guess.
Not sure what comes after this one? Tell us the role and we'll tell you honestly which of our apprenticeships, higher apprenticeships or university-level courses fits next.
It takes two, an employer and an apprentice. Pick your side.
Recruiting, or formalising the training of someone already in post? Start with a conversation. We'll check the role, sort the funding, and get them enrolled.
Speak to us today 0800 358 7979
Or advertise a vacancy through us and we'll handle the recruitment.
An apprenticeship is a job, so an employer has to take you on before you can start. Already employed in this kind of role? Your manager can put you forward directly.
No vacancy that suits? Register your interest and we'll tell you when one comes up.
