L3 HR Support Apprenticeship Standard
The person managers ask before they do something costly
An apprenticeship is a real, paid job. The apprentice works for an employer and trains with us at the same time, and comes out with a nationally recognised qualification and the experience to go with it.
The short answer
What an apprentice needs
Apprentices without level 2 English and Maths will need to achieve this level prior to taking the end-point assessment. Employers may set their own criteria
The employer sets the real bar, so treat this as a guide. If somebody is close but not quite there, it is still worth the conversation.
What they’ll learn
Front-line HR in a medium or large organisation, or the whole HR function in a small one.
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They will answer the day-to-day questions without escalating them
The queries that arrive constantly and stop work while they wait for an answer. Handled at source, with advice that holds up.
Covers day-to-day queries, front-line advice to managers and employees
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They will run HR processes from recruitment through to retirement
The full range, from transactional to genuinely complex, rather than only the parts that fit a checklist.
Covers recruitment to retirement, transactional and complex HR processes
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They will give advice that keeps you out of a tribunal
Guidance built on company policy and current law. This is the part where being roughly right is not good enough, and where an error exposes the organisation to legal risk.
Covers employment law, company policy, compliance, legal risk
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They will keep the records and tell you what they say
Using HR systems properly, and turning what is in them into information the business can act on.
Covers HR systems, record keeping, HR information and reporting
Nobody springs anything on anyone
All apprentices must undertake an independent end-point assessment which is an assessment of the knowledge, skills and behaviours that have been learnt throughout the apprenticeship. The purpose of the assessment is to make sure the apprentice meets the standard set by employers and are fully competent in the occupation.
Coursework and portfolio
Work launched in class and completed in the job, building the evidence the assessor will look at.
A review with you
The employer, the apprentice and the tutor. Half an hour. Progress, targets, and anything getting in the way.
A full mock
Marked by a tutor who is not theirs, so the feedback is honest and the real thing holds no surprises.
What it takes, on both sides
If you're the employer
- A real role that covers the standard. Your Employer Relationship Officer will check it before anyone enrols.
- Time released for teaching, on a timetable you'll have from day one.
- Half an hour every 8 to 10 weeks for a three-way review.
- Your say-so when the apprentice is ready for their final assessment.
If you want to be the apprentice
- A job. An apprenticeship is employment, so you need an employer before you can start.
- Already working in this kind of role? Your manager can put you forward directly.
- An initial skills scan with us, so we know where you're starting from.
- No employer yet? That's the usual starting point, and finding one is the part we help with.
This is a step, not a destination
Most of our apprentices carry on, usually with the same employer and usually into a wider role. Which route is right depends on the job being done, so it is worth a conversation rather than a guess.
Not sure what comes after this one? Tell us the role and we'll tell you honestly which of our apprenticeships, higher apprenticeships or university-level courses fits next.
Job titles this leads to
- HR Support
- HR Assistant
Where this course can take you
- Before you start
- This course Level 3
- Further study
Check you have what you need in the entry requirements.
Not sure? Talk to us and we will help you find the right starting point.
- Level 5 FdA in Management At University Campus DoncasterAlso at University Campus North Lincolnshire
See all 2 courses
At University Campus Doncaster
At University Campus North Lincolnshire
Careers it can lead to
- Human Resources and Industrial Relations Officers £28,000 a year
- Human Resources Administrative Occupations £25,300 a year
- Financial and Accounting Technicians £63,100 a year
- Book-keepers, Payroll Managers and Wages Clerks £25,700 a year
See all 13 careers
- Business Associate Professionals £25,200 a year
- Sales Accounts and Business Development Managers £48,900 a year
- Financial Administrative Occupations £24,600 a year
With further study or experience
- Human Resource Managers and Directors £48,700 a year
- Business and Financial Project Management Professionals £52,000 a year
- Management Consultants and Business Analysts £43,100 a year
- Education Managers £33,400 a year
- Marketing, Sales, and Advertising Directors £79,600 a year
- Business, Research and Administrative Professionals £49,700 a year
Typical pay is the UK median for each job (Lightcast, October 2026).
How to start this apprenticeship
It takes two, an employer and an apprentice. Pick your side.
Put someone on this programme
Recruiting, or formalising the training of someone already in post? Start with a conversation. We'll check the role, sort the funding, and get them enrolled.
Speak to us today 0800 358 7979
Or advertise a vacancy through us and we'll handle the recruitment.
You'll need an employer first
An apprenticeship is a job, so an employer has to take you on before you can start. Already employed in this kind of role? Your manager can put you forward directly.
No vacancy that suits? Register your interest and we'll tell you when one comes up.