Despite today’s global economy brings with it a affluence of new markets, decrease profit margins and increasing operating expenses; the need for good business administration has never been greater.
This qualification aims to provide you with the underpinning knowledge that is required by employees to work in a range of different environments in a business administration role. You will learn how to carry out administrative tasks such as managing information and supporting events and will be able to apply your knowledge in a variety of industries and job roles.
While completing this qualification, you should develop the knowledge, understanding and essential skills employers look for in employees. These range from familiar ‘key skills’ such as team working, independent learning and problem solving, to more tricky-to-measure skills such as:
- an appreciation for appropriate behaviour and dress
- appropriate interpersonal skills
- communicating with professional colleagues/peers and/or hierarchical seniors
- supporting other aspiring employees
- personal manners and deportment
- understanding work practices and how different roles and departments function within an organisation.