Level 2 · City & Guilds · Full-Time · 1 Year
Practical, work-focused training that gets you ready for a real business support role, or for stepping up to Level 3. You'll learn how businesses actually run day to day: the processes, the communication, the digital marketing, the software. Real work placements with local employers are built in. No previous experience needed to start.
Four strands of real business skills, with work placements built in.
Other courses you might be interested in:
Level 1 Level 1 Vocational Skills in Business
Level 3 Level 3 Business Cambridge Technical Certificate OCR
View all Business courses →
This course covers the real skills a business support role needs: key business processes, financial transactions, keeping an office running, digital marketing and promotional materials, communicating with colleagues and customers, and the business software that makes it all work. It is organised into four strands, each about how you help a business succeed: business improvement, communication, efficiency, and profile.
Local employers get involved directly. You’ll get structured work placements in real businesses, classes from industry experts, and projects and assessments shaped by people working in the field. Some employers even act as expert witnesses in assessing your work. By the end of the year you’ll be ready for a real business support role, an apprenticeship, or Level 3.
Written assignments, research projects, and case studies that let you explore topics in depth.
Formal examinations to test your knowledge and understanding under timed conditions.
Job holders in this unit group advise on the formulation and implementation of policy in the public and private sectors, develop and implement substantial business, statistical and administrative systems, and […]
Events managers and organisers manage, organise and coordinate business conferences, exhibitions, concerts and similar events.
Job holders in this unit group are responsible for recording, filing and disseminating information for a business, organisation or individual.
You'll study in business classrooms designed to feel like professional workplaces, with strong support from tutors who've worked in business themselves.
Business Classrooms
Set up to simulate professional working environments.
Tutors With Real Business Backgrounds
Employees, managers, directors and business owners. Real, lived experience of the working world.
Work Placements With Local Employers
Structured placements in real businesses, built into the course.
Student Voice
This course has helped me improve my communication and computer skills, make new friends, and feel more confident about finding a job with my qualification. The lecturers are really kind and help with everything.
If your child needs to resit GCSE English or Maths, it's built into the timetable — not bolted on as an extra. They'll get structured support alongside their main course.
About student supportThese are nationally recognised qualifications with real academic weight. Your child will develop practical skills and knowledge that employers and universities genuinely value.
See the full unit listBursaries are available, and free meals are provided for those who qualify. If cost is a concern, there's help — and it's straightforward to apply.
Financial support infoLevel
Level 2
Duration
1 Year
Study Mode
Full-Time
Awarding Body
City & Guilds
Entry
No formal requirements (good English beneficial)
Assessment
Coursework + Exams
Applications for September 2026 are open. Apply online in 10 minutes.
Questions? Call free 0800 358 7575 or email dcinfocentre@don.ac.uk